Section 2 - Online test

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Section 2 - Online test

Dear visitor,

We hope that the TRAINMOR-KNOWMORE portal has provided you with some information on the topic of Knowledge Management. Therefore we have developed a set of questions for each of the four sections in order to give you an opportunity to test your knowledge.

We invite you to try this on-line test by clicking on the correct answers given in multiple answer format. Please note that the answers already checked are not necessarily the correct ones, they are just the default answers. To get your results, after answering all questions click on the red button "send" to see the percentage of correct answers which you have achieved.

We thank you again for visiting our portal and wish you good luck!

The TRAINMOR-KNOWMORE team

What is the advantage of using the RBV (Resource Based View) approach to strategic planning?

It moves manager’s focus from the external environment to the firm's internal resources including intangible elements like knowledge
It provides a comprehensive SWOT framework
It helps managers to compare knowledge amongst rival firms
How does superior knowledge, provide a firm with long-term sustainable advantages when compared to other resources?

Because the more it is used the more knowledge increases its value
Because typically, for competitors, the accumulation of knowledge requires more time when compared to the accumulation of other resources
Because effective knowledge management supports innovation, which is considered a long-term advantage
Which is a common mistake amongst managers in terms of Knowledge Audit implementation?

They typically adopt people-focused approaches for KA’s while not giving emphasis to other areas like explicit knowledge.
They think it is a quick solution and they don’t take enough time to contextualise it.
They undertake more than one knowledge audit
What documents should the KA team review prior to any KM pre-implementation meetingwith managers?

Company’s strategy
Quality documentation
Marketing campaign?
Which are the main success factors for KM implementation?

“People and leadership”, “culture”, “structure, roles, and responsibilities”, “IT infrastructure”, “measurement”
“Human Resource Management”, “I.T infrastructure” and “people”
“Motivation”, “Strategy” and a “Knowledge Portal”
In relation to IT, which are the most important KM success factors?

User training, user motivation and use of sophisticated technology
Approach, content, common platforms, simple technology, user training
Emphasis on explicit knowledge, use of knowledge portals, high budget for IT infrastructure

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