 |  |  |  |  |
Home › TRY THE ONLINE TRAINING FACILITY › Section 1 - Introduction to Knowledge Management ›
· Next ›
1.1 Introduction to the TRAINMOR-KNOWMORE Handbook and Portal
Story telling is one example of a knowledge management technique. Most of us enjoy listening to short stories or case studies and so, we start this introduction to our guide with a story:
The manager of a medium sized company and his human resources manager have just come back from a conference entitled “Knowledge Management for more success in your Company”
The manager is highly motivated as a result of the conference and is almost bursting with ideas. However, when he types “knowledge management” into Google he gets about 50.400.000 results. Complete frustration!
“We don’t need hundreds of pages but a guide to tell us about the most important issues and practical tools on how to introduce and develop knowledge management in our company”, says the manager. “We get so much new information every day on competitors, producers, regulations, materials and offers. We need to find more efficient ways to filter, categorize and store this information. We need to find it quickly afterwards when needed and we need to provide relevant information to the employees“”.
The Human Resources manager reminds his manager however, that knowledge management, according to the conference experts, is not only about the improved organisation, categorisation and storing of information! Instead, it is a new management theory involving important HRM issues such as staff motivation and knowledge sharing, co-ordination of knowledge management strategy and overall corporate strategy as well as several other organisational and cultural issues. “What we need now is some training and more information on knowledge management” he says. After some searching he finds the Trainmor Knowmore website. “I think this is exactly what we are looking for…” he exclaims!
Dear Reader,
We do not know how you have found this guide on knowledge management but we hope that you find it to be well structured and practical. By entering the electronic version you will have access to additional, updated information. However, we also decided to provide you with this paper-based version in order to make the information available to as wide an audience as possible.
This material, developed as part of the Trainmor Knowmore project, represents a guide in the form of a series of modules, which have been designed and developed to support knowledge management in SMEs and public sector organisations. It has been produced by a trans-national partnership and is partly funded by the Leonardo da Vinci Programme of the European Commission.
Who is this guide for?
This guide is an introduction to some basic tools which can help support the implementation and management of knowledge management in SMEs and public sector organisations. It is not directed at experienced HR experts but rather at staff in SMEs and public sector organisations (managers, employees and trainees) who want tools to assist them in developing knowledge management systems to suit their own circumstances. It is directed at people who do not have overall knowledge of the many-facetted elements of knowledge management processes but who wish or indeed need to know more about it.
Therefore, we also address students or continuing professional development trainees who might use it as “a guide” for economic and knowledge management related subjects. Business consultants might wish to use it as an additional tool to support their clients or to give them a general understanding of knowledge management issues.
What is the scope of the guide?
Knowledge management can support and assist in the development of a successful organisation. The best way to achieve such positive results is when tried and tested processes are understood and applied. The modules in this guide have been designed to provide a general understanding of knowledge management related issues and to support learning in related elements within the workplace.
In the first instance, the material informs you about certain techniques or processes that can be used. This information on where and how to apply these tools aims to help you decide if a more intense application is more suitable to you and the objectives you have in mind. Examples and case studies are meant to underpin the understanding and illustrate practical applications. At the end of most modules the reader will find links and references for more detailed information as well as a glossary and keywords. A question and answer section will allow the reader to check if substantial issues within the content have been understood.
In the electronic version (www.trainmor-knowmore.eu) you can use the search function to find further information and to move within the system and the glossary. You can also download the entire content as well as other project deliverables (knowledge management literature review report, training need analysis reports from all participating countries, Knowledge Audit tool, etc.). Visitors to the Trainmor-Knowmore portal / website will also have the opportunity to test their basic knowledge on knowledge management.
The information provided on the various tools will enable you to apply and test them immediately, supported by case studies and links to further, relevant information. This product is therefore a combined learning and working tool.
For other, more complex tools, expert assistance or further learning will be necessary. This can best be done through useful learning scenarios by way of work-based, project based and project integrated learning or similar methods.
After reading the content you will be in a better position to make a sound decision on the usefulness of certain knowledge management tools for your own purposes and working environment.
In this way, we hope to encourage users of this guide to reflect on questions such as “what else can help me to become more competent, effective and innovative?” We also hope that this guide will prove to be of real value to users as they strive to achieve enhanced competitiveness and improved human resource development in their organisations. This would be viewed by the Trainmor-Knowmore project team as a positive result.
We do know however, that there is always scope for further development and improvement and we would appreciate your comments and suggestions in this regard. You can do this by contacting one of the project partners.
The main outputs of our project will be the training material which includes a handbook on knowledge-management and a self-audit tool. The audit tool helps you to get a brief overview of the current situation concerning knowledge management in your organisation. It is designed to detect gaps and to determine the focus for your knowledge management strategy and action plan. Knowledge management is a continuous process. The tools in the guide help you to consider and to implement appropriate measures in order to improve knowledge management step by step within the organisation.
As outlined previously, while there is a printed version there is also an online portal (www.trainmor-knowmore.eu). This contains references and links for further information, as well as a glossary and a library of relevant sources and some case studies.
We wish you success and enjoyment in your use of the Trainmor-Knowmore-guide!
Best regards,
The Trainmor-Knowmore project team
The manager of a medium sized company and his human resources manager have just come back from a conference entitled “Knowledge Management for more success in your Company”
The manager is highly motivated as a result of the conference and is almost bursting with ideas. However, when he types “knowledge management” into Google he gets about 50.400.000 results. Complete frustration!
“We don’t need hundreds of pages but a guide to tell us about the most important issues and practical tools on how to introduce and develop knowledge management in our company”, says the manager. “We get so much new information every day on competitors, producers, regulations, materials and offers. We need to find more efficient ways to filter, categorize and store this information. We need to find it quickly afterwards when needed and we need to provide relevant information to the employees“”.
The Human Resources manager reminds his manager however, that knowledge management, according to the conference experts, is not only about the improved organisation, categorisation and storing of information! Instead, it is a new management theory involving important HRM issues such as staff motivation and knowledge sharing, co-ordination of knowledge management strategy and overall corporate strategy as well as several other organisational and cultural issues. “What we need now is some training and more information on knowledge management” he says. After some searching he finds the Trainmor Knowmore website. “I think this is exactly what we are looking for…” he exclaims!
Dear Reader,
We do not know how you have found this guide on knowledge management but we hope that you find it to be well structured and practical. By entering the electronic version you will have access to additional, updated information. However, we also decided to provide you with this paper-based version in order to make the information available to as wide an audience as possible.
This material, developed as part of the Trainmor Knowmore project, represents a guide in the form of a series of modules, which have been designed and developed to support knowledge management in SMEs and public sector organisations. It has been produced by a trans-national partnership and is partly funded by the Leonardo da Vinci Programme of the European Commission.
Who is this guide for?
This guide is an introduction to some basic tools which can help support the implementation and management of knowledge management in SMEs and public sector organisations. It is not directed at experienced HR experts but rather at staff in SMEs and public sector organisations (managers, employees and trainees) who want tools to assist them in developing knowledge management systems to suit their own circumstances. It is directed at people who do not have overall knowledge of the many-facetted elements of knowledge management processes but who wish or indeed need to know more about it.
Therefore, we also address students or continuing professional development trainees who might use it as “a guide” for economic and knowledge management related subjects. Business consultants might wish to use it as an additional tool to support their clients or to give them a general understanding of knowledge management issues.
What is the scope of the guide?
Knowledge management can support and assist in the development of a successful organisation. The best way to achieve such positive results is when tried and tested processes are understood and applied. The modules in this guide have been designed to provide a general understanding of knowledge management related issues and to support learning in related elements within the workplace.
In the first instance, the material informs you about certain techniques or processes that can be used. This information on where and how to apply these tools aims to help you decide if a more intense application is more suitable to you and the objectives you have in mind. Examples and case studies are meant to underpin the understanding and illustrate practical applications. At the end of most modules the reader will find links and references for more detailed information as well as a glossary and keywords. A question and answer section will allow the reader to check if substantial issues within the content have been understood.
In the electronic version (www.trainmor-knowmore.eu) you can use the search function to find further information and to move within the system and the glossary. You can also download the entire content as well as other project deliverables (knowledge management literature review report, training need analysis reports from all participating countries, Knowledge Audit tool, etc.). Visitors to the Trainmor-Knowmore portal / website will also have the opportunity to test their basic knowledge on knowledge management.
The information provided on the various tools will enable you to apply and test them immediately, supported by case studies and links to further, relevant information. This product is therefore a combined learning and working tool.
For other, more complex tools, expert assistance or further learning will be necessary. This can best be done through useful learning scenarios by way of work-based, project based and project integrated learning or similar methods.
After reading the content you will be in a better position to make a sound decision on the usefulness of certain knowledge management tools for your own purposes and working environment.
In this way, we hope to encourage users of this guide to reflect on questions such as “what else can help me to become more competent, effective and innovative?” We also hope that this guide will prove to be of real value to users as they strive to achieve enhanced competitiveness and improved human resource development in their organisations. This would be viewed by the Trainmor-Knowmore project team as a positive result.
We do know however, that there is always scope for further development and improvement and we would appreciate your comments and suggestions in this regard. You can do this by contacting one of the project partners.
The main outputs of our project will be the training material which includes a handbook on knowledge-management and a self-audit tool. The audit tool helps you to get a brief overview of the current situation concerning knowledge management in your organisation. It is designed to detect gaps and to determine the focus for your knowledge management strategy and action plan. Knowledge management is a continuous process. The tools in the guide help you to consider and to implement appropriate measures in order to improve knowledge management step by step within the organisation.
As outlined previously, while there is a printed version there is also an online portal (www.trainmor-knowmore.eu). This contains references and links for further information, as well as a glossary and a library of relevant sources and some case studies.
We wish you success and enjoyment in your use of the Trainmor-Knowmore-guide!
Best regards,
The Trainmor-Knowmore project team
· Next ›
Login