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• 2.1 Business Strategy and Knowledge Strategy – An Overview
• 2.2 How to Link Knowledge with Strategy – A Knowledge-SWOT Analysis
• 2.3 Auditing Organisational Knowledge
• 2.4 Knowledge Strategy Implementation
• 2.5 Success Factors in KM Implementation
  • 2.5.1: Introduction
  • 2.5.2: People and Leadership
  • 2.5.3: Culture
  • 2.5.4: Structure, Roles and Responsibilities
  • 2.5.6: Measurement
  • 2.5.7: Case study: Knowledge Management at Siemens (Peyman Akhavan et al, 2006)
  • 2.5.8: List of References
  • 2.5.9: Keywords
  • 2.5.10: Questions
  • 2.5.5: Information Technology Infrastructure
• 2.6 Indicative Questionnaires to Support Organisational Knowledge Management Actions